Shipping policy
Dear Customers,
We do our best to process & ship all orders as soon as possible. Most orders are processed within 1-2 days.
USA and Canada: 7 - 12 days
Delays may occur depending on your location and other factors such as customs delays.
How to track your order:
All orders include tracking information that is normally sent via email within 48 hours after the order has been shipped.
You can also track your order using your tracking number here.
Reshipment/Refund
Our customer’s satisfaction is our top priority so we cover any case of exceptional delay or even loss in transit and offer a free reshipment or a refund.
If the order does not make it to its destination and is delayed in a local post office, customers are responsible for contacting the carrier before receiving a reshipment\refund.
If you have entered a wrong shipping information, you are not eligible for a reshipment or a refund.